We can’t stress how important having your data backed up is.
How would you feel if you lost all the files on your PC or laptop?
read more at our Advice on Backups
Adding an e-mail account onto an Android device
These are the general steps for adding a MS Exchange e-mail account onto an Android device if you have your own server.
(in this case Android version lolipop)
Click on to email
Click ‘+’ to Add an account then enter the sign in details
Type in your email address and password
Click Next
Select the type of account POP3, IMAP and Microsoft exchange(active sync)
- Select Microsoft exchange if you have a server
The device may respond “unable to Connect”
Then click Next
Enter the email address again
Enter Domain\username
An example would be
- cambridgenetworksolutions\hugh
Enter the password you use to log on to the network/PC
Enter the exchange server details
We can advise you on these details
- Eg. Mx.domainname.com
- or enter your Broadband IP address
Click next
Click continue when asked about security issues
Your email account should now be set up
If you need further help configuring your handset please contact your mobile service provider
Adding a MS Exchange e-mail account onto an iPhone
These are the general steps for adding an email account onto an iPhone for someone having their own server and MS Exchange.
(in this case iOS 7 onwards)
Click on the Settings icon
Select ‘Mail, Contacts and Calendars’
Select ‘Add Account’ to add new account
Select ‘Exchange’
Type in your email address and password and a name for the account e.g. Work e-mail or leave as My Exchange account
Click Next
If a dialog box appears ‘Cannot Verify Server Identity’ , simply click ‘Continue’
On the next page enter
- Server – this is the external/broadband IP address or webmail URL which we can advise you on
- Username – this is your network/pc login userid
Then click Next
Verifies then Click next again + Continue if a dialog box appears
Select what options you wish to syncronise with the phone, we suggest
- Contacts
- Calendars
This way any of the above will be updated with your office MS Outlook details
Finally click Save
Your email account should now be set up
Please note , if you get an option to leave Contacts on your iphone or Delete… please ensure you select Leave on iPhone
If you need further help configuring your handset please contact your mobile service provider
How to limit the chance of getting a virus from an email attachment
Most viruses are delivered through email attachments. Attachments that contain viruses are either executable programs (file types: .com, .exe, .vbs, .zip, .scr, .dll, .pif, .js) or macro viruses (file types: .doc, .dot, .xls, .xlt). The safest way to avoid them is to not open attachments.
The good news is that downloading and reading the email will not do you any harm. As long as the attachment is not opened, the virus will not open and attack your computer. If you don’t know the sender and if the email text is suspicious just delete the email along with the attachment.
If one of your contacts was infected by a virus the virus is not so easily spotted. Carefully review each email and play it safe. Many web mail services can scan email attachments for viruses. If you use a desktop mail program like outlook and don’t have a virus scanner that can scan email attachments you may save (not open!) the attachment to your hard drive where it becomes accessible for your virus scanner.
Just remember never to open an attachment before it was scanned.
Basic rule of thumb is that, if you are not expecting an attachment/e-mail from someone or don’t recognise it , simply delete it.. If it is important someone will chase it up or re-send it to you. You can always double check with the sender if unsure also.