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Backup Backup Backup

We can’t stress how important having your data backed up is.

How would you feel if you lost all the files on your PC or laptop?

read more at our Advice on Backups

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Adding an e-mail account onto an Android device

These are the general steps for adding a MS Exchange e-mail account onto an Android device if you have your own server.

(in this case Android version lolipop)

Click on to email
Click ‘+’ to Add an account then enter the sign in details
Type in your email address and password
Click Next
Select the type of account POP3, IMAP and Microsoft exchange(active sync)

  • Select Microsoft exchange if you have a server

The device may respond “unable to Connect”

Then click Next
Enter the email address again
Enter Domain\username
An example would be

  • cambridgenetworksolutions\hugh

Enter the password you use to log on to the network/PC
Enter the exchange server details
We can advise you on these details

  • Eg. Mx.domainname.com
  • or enter your Broadband IP address

Click next

Click continue when asked about security issues

Your email account should now be set up

 

 

If you need further help configuring your handset please contact your mobile service provider

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Adding a MS Exchange e-mail account onto an iPhone

These are the general steps for adding an email account onto an iPhone for someone having their own server and MS Exchange.

(in this case iOS 7 onwards)

Click on the Settings icon
Select ‘Mail, Contacts and Calendars’
Select ‘Add Account’ to add new account
Select ‘Exchange’

Type in your email address and password and a name for the account e.g. Work e-mail or leave as My Exchange account
Click Next

If a dialog box appears ‘Cannot Verify Server Identity’ , simply click ‘Continue’

On the next page enter

  • Server   –    this is the external/broadband IP address or webmail URL which we can advise you on
  • Username  – this is your network/pc login userid

Then click Next

Verifies then Click next again + Continue if a dialog box appears

Select what options you wish to syncronise with the phone, we suggest

  • Mail
  • Contacts
  • Calendars

This way any of the above will be updated with your office MS Outlook details

Finally click Save

Your email account should now be set up

Please note , if you get an option to leave Contacts on your iphone or Delete… please ensure you select Leave on iPhone

If you need further help configuring your handset please contact your mobile service provider

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How to limit the chance of getting a virus from an email attachment

Most viruses are delivered through email attachments. Attachments that contain viruses are either executable programs (file types: .com, .exe, .vbs, .zip, .scr, .dll, .pif, .js) or macro viruses (file types: .doc, .dot, .xls, .xlt). The safest way to avoid them is to not open attachments.

The good news is that downloading and reading the email will not do you any harm. As long as the attachment is not opened, the virus will not open and attack your computer. If you don’t know the sender and if the email text is suspicious just delete the email along with the attachment.

If one of your contacts was infected by a virus the virus is not so easily spotted. Carefully review each email and play it safe. Many web mail services can scan email attachments for viruses. If you use a desktop mail program like outlook and don’t have a virus scanner that can scan email attachments you may save (not open!) the attachment to your hard drive where it becomes accessible for your virus scanner.

Just remember never to open an attachment before it was scanned.

Basic rule of thumb is that, if you are not expecting an attachment/e-mail from someone or don’t recognise it , simply delete it.. If it is important someone will chase it up or re-send it to you. You can always double check with the sender if unsure also.